Change your password
Three fields and one button, reachable from two places. What to do when you do not know your current password, and what a change does not do.
3 min readUpdated 26 August 2026
Open Settings and click Change Password. The same button also sits inside Edit Profile, under Personal information, so you do not have to go back out.
The three fields
- Current password. The page asks you to "Enter current password".
- New password. Under the field it says "Minimum 8 characters."
- Confirm new password, which has to match the one above.
Then click Update Password. The button stays inactive until all three are filled, so if it looks disabled, one field is still empty or the two new passwords do not match.
If you do not know your current password
This page cannot help, because it asks for the current one before it will set a new one. Sign out and use password recovery from the sign-in page instead, which sends a reset link to the address on the account.
Careful
If you created the account with Google or GitHub, there is no NexaVoxa password to change or recover. Your password lives with them.
What changing your password does not do
It does not revoke your API keys. Keys authenticate on their own and keep working. If your concern is that a credential leaked, rotate your keys as well, from the Developers area.
Common questions
- How long can my password be?
- The only stated rule is a minimum of eight characters. Longer is better, and a passphrase is easier to remember than a short complicated string.
- Will I be signed out on my other devices?
- Changing your password here does not sign other sessions out on its own. If a device is lost, treat that separately.
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